Connect a store

Connect WooCommerce

Connecting WooCommerce has two parts. Part 1 is required - it's what syncs your orders and products. Part 2 is recommended - it unlocks a few extra features (photo upload for new products, GTIN/barcode lookup, pushing order status back to WooCommerce, and exporting warehouse locations).

Part 1 - Connect via REST API (required)

Create WooCommerce API keys

  1. In your WordPress adminGo to WooCommerce → Settings → Advanced → REST API.
  2. Add a keyClick "Add key", give it a description like "PickingMate", and set Permissions to Read/Write.
  3. Copy the Consumer Key and Consumer SecretWooCommerce shows the secret only once - copy both values now.

Add the store in the PickingMate app

  1. Open Admin → Stores → Add StoreChoose WooCommerce as the platform.
  2. Enter your store domain and the API keysPaste the Consumer Key and Consumer Secret you just created.
  3. Tap Test ConnectionPickingMate confirms it can reach your store. If this fails with an HTTP 403 error, see Troubleshooting - it's almost always a firewall (Cloudflare, Wordfence, etc.) blocking the request, not the keys themselves.

Part 2 - Install the PickingMate plugin (recommended)

  1. Install the PickingMate plugin on your WordPress siteAsk support@pickingmate.com for the plugin file if you don't have it yet.
  2. Open the plugin's settings pageIn WordPress admin, go to the PickingMate plugin's Connection tab.
  3. Get a pairing code from the appIn the PickingMate app, go to Admin → Stores → your store → Test Connection, and note the 6-digit pairing code shown there.
  4. Enter the code in WordPressType the 6-digit code into the plugin's Connection tab and click Connect.

Warehouse locations and staff assigned in the app are cached in the plugin for up to 6 hours - if you just added one and don't see it in WordPress yet, click "Refresh" on the plugin's Connection tab.