Connect a store
Connect WooCommerce
Connecting WooCommerce has two parts. Part 1 is required - it's what syncs your orders and products. Part 2 is recommended - it unlocks a few extra features (photo upload for new products, GTIN/barcode lookup, pushing order status back to WooCommerce, and exporting warehouse locations).
Part 1 - Connect via REST API (required)
Create WooCommerce API keys
- In your WordPress adminGo to WooCommerce → Settings → Advanced → REST API.
- Add a keyClick "Add key", give it a description like "PickingMate", and set Permissions to Read/Write.
- Copy the Consumer Key and Consumer SecretWooCommerce shows the secret only once - copy both values now.
Add the store in the PickingMate app
- Open Admin → Stores → Add StoreChoose WooCommerce as the platform.
- Enter your store domain and the API keysPaste the Consumer Key and Consumer Secret you just created.
- Tap Test ConnectionPickingMate confirms it can reach your store. If this fails with an HTTP 403 error, see Troubleshooting - it's almost always a firewall (Cloudflare, Wordfence, etc.) blocking the request, not the keys themselves.
Part 2 - Install the PickingMate plugin (recommended)
- Install the PickingMate plugin on your WordPress siteAsk support@pickingmate.com for the plugin file if you don't have it yet.
- Open the plugin's settings pageIn WordPress admin, go to the PickingMate plugin's Connection tab.
- Get a pairing code from the appIn the PickingMate app, go to Admin → Stores → your store → Test Connection, and note the 6-digit pairing code shown there.
- Enter the code in WordPressType the 6-digit code into the plugin's Connection tab and click Connect.
Warehouse locations and staff assigned in the app are cached in the plugin for up to 6 hours - if you just added one and don't see it in WordPress yet, click "Refresh" on the plugin's Connection tab.